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What are eyelash extensions, and how do they differ from strip lashes?

  • Eyelash extensions are individual fibres applied to your natural eyelashes, giving them length and volume. Unlike strip-lashes that are temporary and applied using latex adhesive, eyelash extensions are semi-permanent and attached to your individual lashes for a more natural long lasting look.


Is getting eyelash extensions safe for my natural lashes?

  • When applied by a trained and certified lash technician, eyelash extensions should not harm your natural lashes. Proper application and care are essential to maintain lash health.


How long do eyelash extensions typically last?

  • Eyelash extensions can last for several weeks. However, individual retention may vary based on your natural lash growth cycle and how well you maintain them. Regular infills are recommended every 3-4 weeks.


What is the eyelash extension application process like?

  • The application process involves attaching the extensions to your natural lashes one by one using a specialized adhesive. It is a meticulous and precise procedure that can take up to a couple of hours. But rest assured, you will be comfortable and most often guests fall asleep!


Do eyelash extensions require any special care or maintenance?

  • Yes, proper care is essential. Avoiding oil-based makeup removers, excessive rubbing, and using a lash cleanser along with brushing your lashes regularly and avoiding sleeping on your face will all help to prolong their lifespan.


Can I wear makeup with eyelash extensions?

  • Yes, you can wear makeup, but it's best to use oil-free products and be gentle during makeup removal to prevent damage to the extensions. Mascara is not recommended.


Are eyelash extensions customizable, and can I choose the style I want?

  • Absolutely! You can choose the length, curl, and thickness of your extensions to achieve the style you desire but if you have no idea, your technician will help you select the right option to obtain the look you are after.


Do eyelash extensions look natural, or will they be too dramatic?

  • Eyelash extensions can be as natural or dramatic as you like. You can discuss your desired look with your technician to achieve the perfect balance.


Is the eyelash extension application process painful or uncomfortable?

  • Most clients find the process very comfortable and relaxing and often fall asleep. You may occasionally feel a slight tugging or pulling sensation, but it should not be painful at any stage. Most importantly, lash extensions should NEVER hurt, if after they have been applied you are experiencing discomfort please contact your technician as soon as possible. 


How long does it take to get eyelash extensions applied?

  • The application process typically takes around 1.5 to 2 hours, depending on the style and fullness you desire. Fill appointments are quicker, taking around 1 hour.


Are there any potential side effects or allergies I should be aware of?

  • Allergic reactions are rare but possible. If you experience any discomfort after the application, contact your technician to discuss.


Can I swim or shower with eyelash extensions?

  • Yes, you can swim and shower with eyelash extensions, but it's best to avoid excessive exposure to steam. Gently pat your lashes dry after getting wet.


Do I need to avoid any activities or products after getting eyelash extensions?

  • It's advisable to avoid saunas, steam rooms, and oil-based products near the eye area. Be gentle when washing your face and use a lash-friendly makeup remover.


What should I expect during my first eyelash extension appointment?

  • During your initial appointment, you'll have a consultation with your technician to discuss your desired look. The application process will follow, and you'll be comfortably lying down with your eyes closed while extensions are applied.


Can I get eyelash extensions if I have sensitive eyes or wear contact lenses?

  • Yes, many clients with sensitive eyes or contact lenses get eyelash extensions - we just ask that contacts are removed during the lash application. Be sure to inform your technician about any eye conditions or allergies you may have.


What happens if I want to remove my eyelash extensions? Is it easy to do?

  • While most people are happy for the lashes to fall out naturally, if you would like to hurry the process along, we are able to remove them easily and prevent damage to your natural lashes with a specialised solution.

Are there any age restrictions for getting eyelash extensions?

  • There are generally no age restrictions for eyelash extensions. However, minors will need care-giver consent, and the technician may use shorter and lighter extensions for younger clients.


What should I do if I have an issue or concern with my eyelash extensions after the appointment?

  • If you experience any issues or concerns, such as discomfort, irritation, or premature shedding, contact your technician immediately. They can provide guidance and address any issues that may occur.




If you have any further questions, be sure to communicate openly with your lash technician, as they can offer personalized advice and solutions to ensure you have the best eyelash extension experience possible.

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