Beautifully You respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store and share personal information in accordance with the Privacy Act 2020 (New Zealand). 

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Information we collect

We may collect personal information from you when you:

• make an appointment or enquiry

• complete an online booking

• submit a Facebook or Instagram lead form

• contact us by phone, email, social media or through our website

• purchase a product or service

• attend an appointment, consultation or training course

The information we collect may include your:

• name

• email address

• phone number

• appointment and booking information

• service preferences

• information you voluntarily provide about previous treatments or relevant treatment considerations

• communications with us

• payment or transaction information, where applicable

We only collect information that is reasonably necessary for the services we provide.

How we use your information

We may use your personal information to:

• respond to enquiries

• manage and confirm bookings

• provide beauty treatments, consultations or training services

• contact you regarding an enquiry or appointment

• provide appointment reminders and relevant service information

• process payments

• maintain appropriate client records

• improve our services and customer experience

• send marketing communications where you have consented to receive them

• meet our legal and business obligations

If you submit your information through a Meta lead form, we may contact you regarding the service you enquired about.

Providing your personal information is generally voluntary. However, if you choose not to provide information required to manage a booking or provide a service safely, we may not be able to complete your booking or provide that service.

How your information may be shared

We do not sell your personal information.

We may use trusted service providers to help operate our business, including booking, payment, website, advertising, communication and technology providers.

These may include services such as:

• Timely, for appointment bookings and client management

• Meta, including Facebook and Instagram, for advertising and lead enquiries

• website and email service providers

• payment-processing providers

These providers may process or store information on our behalf and may operate outside New Zealand.

Where personal information is disclosed outside New Zealand, we take reasonable steps to ensure it is handled appropriately and in accordance with applicable privacy requirements. The Privacy Act includes specific requirements relating to overseas disclosure of personal information. 

We may also disclose information where required or permitted by law.

Storage and security

We take reasonable steps to protect personal information from loss, unauthorised access, misuse, disclosure or alteration.

Personal information may be stored electronically through the systems and service providers we use to operate Beautifully You.

We retain personal information only for as long as reasonably necessary for the purpose it was collected, or as required for legitimate business, tax or legal purposes. NZ privacy principles specifically require organisations not to retain personal information for longer than necessary. 

Accessing or correcting your information

You have the right to request access to personal information we hold about you and to ask us to correct it if you believe it is inaccurate.

These rights are provided under the Privacy Act 2020. 

To request access or a correction, please contact us using the details below.

Marketing communications

We may contact you about Beautifully You services, appointments, offers or news where you have given us permission to do so or where otherwise permitted by law.

You can unsubscribe from marketing communications at any time by using the unsubscribe option provided or by contacting us directly.

Transactional communications relating to an existing booking or enquiry may still be sent where necessary.

Cookies and online advertising

Our website and advertising platforms may use cookies or similar technologies to understand website usage, measure advertising performance and improve our marketing.

Third-party platforms such as Meta may also collect information in accordance with their own privacy policies when you interact with our advertisements or social media pages.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements.

The most current version will be published on our website.

Contact

If you have questions about this Privacy Policy, or would like to access or correct your personal information, please contact:

Beautifully You
Tamahere, Waikato, New Zealand
Email: hello.b.you@gmail.com